Quality Assurance

As small businesses grow to medium businesses they undergo crises of control; meaning the owners find that they can no longer be involved in all activities and need to systemise the activities of the business. Hieattcorp offers a range of products to assist clients to systemise the management of their businesses.

• Process mapping
• Policy and Procedure drafting
• Job description and work instruction drafting
• Customer and employee surveys
• Quality Data Descriptions

We also provide a detailed statisitical descriptions for any set of data derived from any business process; if it can be measured we can find the order out of the chaos.  Such descriptions may be used to predict the capability of the process to produce outputs that meet specificaitons and enalbe control and improvement of the process.